In short
- We collect what you give us, like your email address or mobile number for a coupon, and basic information about how people use this site.
- We use it to send what you asked for, to serve you at our shops, and to run and measure our advertising.
- We don't sell your personal information.
- Reply STOP to any text, or use the unsubscribe link in any email, to stop hearing from us.
Budget Brakes runs sixteen brake and auto repair shops in Alabama, Florida and Tennessee. In this policy, "Budget Brakes," "we" and "us" mean Budget Brakes and its shops. The policy covers budgetbrakes.com and the forms, chat and booking tools on it.
What we collect
Information you give us
- Coupon sign-ups: your email address, the coupon you won, and, if you choose, your mobile number and your permission to text you.
- Contact and job application forms: your name, email address, phone number, the shop you pick, your message, and anything you include in an application.
- Appointments and chat: your name, phone number, vehicle and message when you book or chat with us. Our booking and chat tools are run for us by Birdeye.
Information collected automatically
Like most websites, we and our partners use cookies, pixels and similar tools. They record things like your device and browser type, your IP address and approximate location, the pages you visit, and the ad or link that brought you here.
How we use it
- To send the coupons, specials, reminders and replies you ask for.
- To book and confirm appointments, answer questions and follow up on service.
- To review job applications.
- To understand how the site is used, measure how our ads perform, and show our ads to people who have visited the site.
- To keep the site secure and to stop fraud and spam.
- To meet our legal obligations.
Text messages
If you check the box to get texts, you agree to receive recurring marketing and informational text messages from Budget Brakes, such as coupons, specials and service reminders, at the mobile number you gave us. Messages may be sent using automated technology.
- Message frequency varies, up to 4 marketing messages a month. Appointment reminders are sent only when you book.
- Message and data rates may apply.
- Reply STOP to cancel at any time. Reply HELP for help, or call or text 615-260-5859.
- Agreeing to texts is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile number, or your consent to receive texts, with third parties or affiliates for their marketing or promotional purposes. The only companies that receive them are the service providers that send our messages for us.
Every marketing email we send includes an unsubscribe link. If you unsubscribe, we may still send messages about an appointment or service you requested.
Who we share it with
- Our shops, so the shop you choose can help you.
- Service providers that work for us, including Birdeye, which runs our booking, chat, reviews, texts and email, the companies that host and secure this website, and the services that load our maps and fonts. They may use your information only to provide their services to us.
- Advertising and analytics partners. Google and Meta, the company behind Facebook and Instagram, receive information through cookies and pixels on this site so we can measure and show our ads.
- When the law requires it, or to protect our customers, our employees or our business.
- If our business changes hands, customer information may transfer as part of a sale or merger.
We don't sell your personal information for money.
Cookies and ad choices
- You can block or delete cookies in your browser settings. The site will still work, though some features, like booking, may not.
- You can control Google ads at myadcenter.google.com, and opt out of Google Analytics with Google's opt-out add-on.
- You can control Facebook and Instagram ads in the Ad Preferences inside those apps.
- You can opt out of interest-based ads from many companies at optout.aboutads.info and optout.networkadvertising.org.
- Our site doesn't respond to Do Not Track signals from browsers.
How long we keep it
We keep personal information only as long as we need it for the reasons in this policy, or as long as the law requires.
How we protect it
We use reasonable safeguards, including encrypted connections and a website firewall. No system is perfectly secure, so we can't guarantee the security of information sent to us online.
Children
This site isn't meant for children under 13, and we don't knowingly collect their information. If you believe a child has given us information, contact us and we'll delete it.
Your choices
You can ask us what personal information we have about you, and ask us to correct or delete it. Contact us using the details below. We may need to confirm your identity first, and we'll respond as required by the law where you live.
Other websites
Our booking page, chat, reviews and social media links are run by other companies, including Birdeye, Facebook, Instagram and YouTube. Their privacy policies apply when you use them.
Changes to this policy
If we change this policy, we'll post the new version here and update the date at the top.
Contact us
For questions or requests about your privacy, send us a note from our Contact page, or call or text 615-260-5859.
